WearCheck Customer Survey 2019
Please complete the survey below.
When completing the survey, contact information is completely optional. However, to enter the competition Customer Code and Full Name is compulsory.
I would like to enter the competition
Customer Code:
Full Name:
E-Mail:
Contact Number:

Your Experience With WearCheck
The ease of placing an order & tracking samples Not Satisfied 1 2 3 4 5 Satisfied
 
Our response to your concerns & questions Not Satisfied 1 2 3 4 5 Satisfied
 
The ease of use of sample submission forms & clarity sample reports Not Satisfied 1 2 3 4 5 Satisfied
 
The convenience of returning samples to us Not Satisfied 1 2 3 4 5 Satisfied
 
Sample turn-around time Not Satisfied 1 2 3 4 5 Satisfied
 
Customer Support Service Not Satisfied 1 2 3 4 5 Satisfied
 
Customer Support Knowledge Not Satisfied 1 2 3 4 5 Satisfied
 
Our professionalism Not Satisfied 1 2 3 4 5 Satisfied
 
If you receive a monthly report, how would you rate it? Not Satisfied 1 2 3 4 5 Satisfied
 
How do you receive your reports? WearCheck Online/Internet Fax E-Mail SMS Mobile App
If available would you like to place your orders online? Yes No
How do you get your oil samples to WearCheck? Post Courier Speed Bags WearCheck Collects Drop Off @ Depot
Would you recommend WearCheck to your friends or business colleagues Yes No
Please rate your overall experience with WearCheck: Bad Average Excellent
Any Additional Comments

Are You Aware Of These WearCheck Products/Services
a. Oil Lubricant Analysis Yes No Send Me More Info
b. Transformer Oil Analysis Yes No Send Me More Info
c. Fuel Analysis Yes No Send Me More Info
d. Grease Analysis Yes No Send Me More Info
e. Filter Analysis Yes No Send Me More Info
f. Coolant Analysis Yes No Send Me More Info
g. Wind Turbine Oil Analysis Yes No Send Me More Info
h. Gas Engine Oil Analysis Yes No Send Me More Info
i. Onsite Sampling Services Yes No Send Me More Info
j. WearCheck Reporting Online Yes No Send Me More Info
k. WearCheck Reporting Mobile App Yes No Send Me More Info
l. Vibration & Balancing Analysis Yes No Send Me More Info
m.Thermography & IR Scanning Analysis Yes No Send Me More Info
n. On Site Machine Evaluation Yes No Send Me More Info
o. On Site Lube Audits Yes No Send Me More Info
p. Non-Destructive Testing Yes No Send Me More Info
q. Rope Condition Assessment Yes No Send Me More Info
What additional products/services would you like to see WearCheck offer?

Terms And Conditions
  • By completing the WearCheck Customer Survey the participant accepts these terms, conditions and rules of the competition.
  • Competitions are open to persons 18 years and over living in South Africa.
  • The judge’s decision is final and no correspondence will be entered into.
  • Employees, associates and contractors of WearCheck and Synerlytic Services, and their immediate families are not eligible to enter.
  • The competition closes on the 31 August 2019.