WearCheck Customer Survey 2018
Please complete the survey below.
When completing the survey, contact information is completely optional. However, to enter the competition Customer Code and Full Name is compulsory.
I would like to enter the competition
Customer Code:
Full Name:
E-Mail:
Contact Number:
Survey Question
The ease of placing an order & tracking samples Not Satisfied 1 2 3 4 5 6 Satisfied
 
Our response to your concerns & questions Not Satisfied 1 2 3 4 5 6 Satisfied
 
The ease of use of sample submission forms Not Satisfied 1 2 3 4 5 6 Satisfied
 
Are sample reports clear, easy to understand Not Satisfied 1 2 3 4 5 6 Satisfied
 
The convenience of returning samples to us Not Satisfied 1 2 3 4 5 6 Satisfied
 
Sample turn-around time Not Satisfied 1 2 3 4 5 6 Satisfied
 
Customer Support Service Not Satisfied 1 2 3 4 5 6 Satisfied
 
Customer Support Knowledge Not Satisfied 1 2 3 4 5 6 Satisfied
 
If you receive a monthly report, how would you rate it? Not Satisfied 1 2 3 4 5 6 Satisfied
 
How do you receive your reports? WearCheck Online/Internet Fax E-Mail SMS Mobile App
If available would you like to place your orders online? Yes No
How do you get your oil samples to WearCheck? Post Courier Speed Bags WearCheck Collects Drop Off @ Depot
Please rate your overall experience with WearCheck:
Would you recommend WearCheck to your friends or business colleagues Yes No
Products And Services
a. Oil Lubricant Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
b. Transformer Oil Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
c. Fuel Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
d. Grease Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
e. Filter Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
f. Coolant Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
g. Wind Turbine Oil Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
h. Gas Engine Oil Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
i. Onsite Sampling Services Not Satisfied 1 2 3 4 5 6 Satisfied
 
j. WearCheck Reporting Online Not Satisfied 1 2 3 4 5 6 Satisfied
 
k. WearCheck Reporting Mobile App Not Satisfied 1 2 3 4 5 6 Satisfied
 
l. Vibration & Balancing Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
m.Thermography IR Scanning Analysis Not Satisfied 1 2 3 4 5 6 Satisfied
 
n. On Site Machine Evaluation Not Satisfied 1 2 3 4 5 6 Satisfied
 
o. On Site Lube Audits Not Satisfied 1 2 3 4 5 6 Satisfied
 
Additional
Comments
Terms & Conditions
  • By completing the WearCheck Customer Survey the participant accepts these terms, conditions and rules of the competition.
  • Competitions are open to persons 18 years and over living in South Africa.
  • The judge’s decision is final and no correspondence will be entered into.
  • Employees, associates and contractors of WearCheck and Torre Industries, and their immediate families are not eligible to enter.
  • The competition closes on the 31 August 2018.